Membership Secretary and Communications Officer, Community Chaplaincy Association, Closing date: 11/08/2025
Reports to: The Board of Trustees
Location: Working from home Employment
Type: Part-time 15 hours per week fixed term contract 1st Aug 2025 – 31st June 2028
Salary: £28,500 FTE (full time = 37.5 hours per week)
Deadline for applications Monday, 11th August 2025
Role Overview: The Membership Secretary and Communications Officer will play a key role in managing member relations and supporting the growth and engagement of the organisation's community. This hybrid role is ideal for a detail-oriented, organised, self-motivated and creative individual who thrives in both administrative and communications-focused tasks.
Key Responsibilities:
Membership Administration
● Maintain and update the membership database with accurate and up-to-date records
● Ensure regular communication is made with all member projects
● Ensure annual subscription invoices are raised and payments followed up
● Serve as the first point of contact for existing member inquiries, providing timely and helpful responses
● Support the Growth and Development officer with the onboarding of new members.
● Prepare regular membership reports and statistics for the trustees.
Communications
● Develop and deliver engaging internal communications, including member newsletters, email campaigns, and announcements liaising with the Growth and Development officer
● Manage and update the organisation’s website and social media channels
● Create content for various platforms, ensuring tone and messaging align with the organisation’s brand
● Assist with the creation of promotional materials and press releases
● Coordinate the design and distribution of event communications (e.g., AGM, member meetings)
Events and Community Engagement
● Support planning and execution of member events both in person and online eg, webinars, and zoom meetings
● Promote events and initiatives through communication channels
● Assist in gathering feedback from members to improve engagement and satisfaction
Essential Skills and Qualifications:
● Excellent written and verbal communication skills
● Strong organisational and administrative abilities
● Excellent IT skills
● Proficiency with social media platforms, email marketing tools, and website CMS (eg Google Drive, Eventbrite, Ticket Tailor, Facebook and LinkedIn)
● Ability to multitask and meet deadlines
● A collaborative mindset and excellent interpersonal skills
● In agreement with the CCA multi-faith Statement of Faith
● Self motivated
Desirable:
● Experience working in a nonprofit, association, or membership-based organisation
● Knowledge of the criminal justice system
● Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite)
● Knowledge of fundraising or donor engagement strategies (a bonus)
Applications in writing including a CV to chair@communitychaplaincy.org.uk
